Technology

Imperial Valet > Technology

Activating the following channels to facilitate car retrieval for your guests.

WHAT’S APP

Guests can request their vehicle by sending their ticket number via WhatsApp on the hotline.

IVR-CALL

Guests can request their vehicle by calling the IVR number and following the provided instructions.

QR-SCAN

Guests can easily request their vehicle by simply scanning the QR code.

SMS

Guests can request their vehicle by sending their ticket number via SMS.

Guests won’t need to wait for their car instead, the car will be ready and waiting for its owner at the gate.

Ticket Identification System

This cutting-edge feature enables the hotel to provide complimentary valet service to its inhouse guests as a gesture of hospitality. The system recognizes the guest’s ticket by scanning it with the device supplied by Imperial Valet Parking Co.

This system does not directly request the car; instead, it simply indicates whether the service is paid or complimentary from the hotel. When the guest requests their vehicle, it will display a fee of $0, confirming that the service is complimentary.

Transparency in Information Sharing.

Imperial Valet Co. will provide you with a client portal where you can access various information, including total admitted cars, cars currently in the parking area, revenue generated, peak operation hours, average retrieval time, and much more

Revenue and Reports.

All transactions are meticulously recorded, allowing us to monitor, track, and control our operations and revenue. Additionally, this enables us to fine-tune our operations with precision.